Delivery Information

Delivery Charges

You can select the type of delivery you prefer during the last stage of the checkout process, after your delivery address has been entered. 

Please ensure your address details are correct and up to date.  We cannot be held responsible for non-delivery of orders if the incorrect address details have been provided by the customer.

Please contact us if you require more information

Delivery

1. Costs

Delivery to a UK 

Standard Postage: Delivery by standard second class Royal Mail is £2.95, and will remain only £2.95 no matter how many items you may choose to order. Heavier items such as handbags will be £4.95 and will be by courier service.

 

For all other EU destinations we will use the fastest and most secure service available through the Royal Mail/courier service.  Please contact us before placing your order to confirm postage costs. 


2. Delivery Times

We will always endeavour to despatch your order within 24-48 hours by British Royal Mail or courier service.

 

Your order should arrive with in 3-7 days for shipments to UK and European addresses. Please allow up to 14 days to receive your goods.  If after 14 days you still have not received your order please email us info@elanvee.co.uk